Email Template on Ownership Transfer

[yogesh]

I have this user update rule configured as below:

the reassignment of all above objects is working fine but I am unable to find any documentation on the email template object/variable that we can use to notify the manager about which items were transferred to them. 

For example lets say a user is terminated and he has two users reporting to him and a service account that he is owner of and a workgroup that he is part of, how can we add these items in the email template?

I want the email template to be something like this:

Hi xyz,
User abc was terminated and hence below of their ownerships have been transferred to you:
1. 2 users (usernames)
2. 1 Workgorup (workgroup names)
3. 1 Service Account (service account name)

What's the variable for email template to get these details?

[rushikeshvartak]

Run below code to get variables exposed in email template

${this.binding.variables.each {k,v -> println "$k = $v" + "<" + "br" + ">"}}

Following are the variables available:
entitlement_endpoint_list = []
manager
service_accounts_list = []
ownerOnTerminate
user
requestor
entitlement_value_list = []
serviceaccount_endpoints_list = []

refer https://forums.saviynt.com/t5/identity-governance/binding-variable-to-fetch-the-list-of-the-roles-in...

https://forums.saviynt.com/t5/identity-governance/user-update-entitlement-ownership-transfer-email-t...

[yogesh]

Thanks for the suggestion but unfortunately I don't see any variables being exposed for telling the user which objects were transferred/reassigned. Don't think we can achieve this using analytics as well because how can we query the historical manager for any given user. Seems like an oversight from Saviynt.

[rushikeshvartak]

I do agree with you and suggest to raise idea (product enhancement request) for same,

https://ideas.saviynt.com/ 

[yogesh]

Definitely not a polished module, the manager updates for the affected direct reports are not even captured in the audit history.

[yogesh]

Idea created for this topic:
https://ideas.saviynt.com/ideas/EIC-I-3874