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10/26/2022 02:31 AM
I have this user update rule configured as below:
the reassignment of all above objects is working fine but I am unable to find any documentation on the email template object/variable that we can use to notify the manager about which items were transferred to them.
For example lets say a user is terminated and he has two users reporting to him and a service account that he is owner of and a workgroup that he is part of, how can we add these items in the email template?
I want the email template to be something like this:
Hi xyz,
User abc was terminated and hence below of their ownerships have been transferred to you:
1. 2 users (usernames)
2. 1 Workgorup (workgroup names)
3. 1 Service Account (service account name)
What's the variable for email template to get these details?
10/26/2022 04:18 AM
Run below code to get variables exposed in email template
${this.binding.variables.each {k,v -> println "$k = $v" + "<" + "br" + ">"}}
Following are the variables available:
entitlement_endpoint_list = []
manager
service_accounts_list = []
ownerOnTerminate
user
requestor
entitlement_value_list = []
serviceaccount_endpoints_list = []
10/31/2022 02:48 AM
Thanks for the suggestion but unfortunately I don't see any variables being exposed for telling the user which objects were transferred/reassigned. Don't think we can achieve this using analytics as well because how can we query the historical manager for any given user. Seems like an oversight from Saviynt.
10/31/2022 07:19 AM
I do agree with you and suggest to raise idea (product enhancement request) for same,
10/31/2022 05:28 AM
Definitely not a polished module, the manager updates for the affected direct reports are not even captured in the audit history.
12/05/2022 12:48 AM