Email template configuration problem

[tomford123]

Using " ${userEmail} " as the "to" in template details  is not sending anything out to the end users. Can someone be of assistance and help me troubleshoot this? Thanks!

 Delete

[PremMahadikar]

Hi @tomford123 ,

Try ${users.email}

If the above don't work, please share from where the email template is triggered? Endpoint or workflow or rules?

If this helps, please Accept As Solution and hit Kudos

[tomford123]

Hello, sorry. I thought I edited my post, but I did do ${users.email} and no avail. What would cause something like this to fail ?

[NM · Accepted solution]

Hi @tomford123 ,Try this

${user.email}

[rushikeshvartak]

Could you kindly provide a detailed snapshot of the information extracted from the logs, encompassing errors and other pertinent functionality details encountered during the execution of this process? Your assistance in furnishing this information would greatly aid in the analysis and resolution of any issues .



‼️‼️⚠️Do not upload any attachments that contain sensitive information, such as IP Addresses, URLs, Company/Employee Names, Email Addresses, etc.⚠️‼️‼️

• where is email template attached ?
• how email is triggered?

[tomford123]

Thanks for all your help. ${user.email} worked