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Email Template Body is not updating

biswajitoram
New Contributor III
New Contributor III

Hi Team,

We are trying to update the BODY content, but after clicking on the Update Button, it reflects the previous data.

OLD:

biswajitoram_0-1676997184080.png

Trying to Update:

biswajitoram_1-1676997412996.png

OLD result:

biswajitoram_2-1676997494974.png

Expected result:

biswajitoram_4-1676997578321.png

We are expecting tabular format data. And also when we tried to add the center tag to have the logo center of the content, it was not updating anything reflecting the same as before.

This is happening both on Saviynt Dev and Prod.

Please help us to resolve the issue.

1 REPLY 1

DaanishJawed
Saviynt Employee
Saviynt Employee

Hi,

Can you try the below -

Requested Group : 
"<table border=1 cellpadding=0 cellspacing=0 style=font-family: Poppins Light> <tr> <th>Application</th> <th> Groups </th> <th> Description </th> <th> Glossary </th> </tr> ${entitlementshtmltablerows} ${rolesshtmltablerows}</table><br>"