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Email Template all entitlement task is not printing

K_India
New Contributor III
New Contributor III

We have requirement to display all the entitlement value which were approved in approval request .

I am using this dynamic attribute in email template ${task.entitlement_valueKey.entitlement_value} 

but the issue is it is printing only 1 entitlement value even though there are 3 entitlement is approved.

is there any solution to display all the entitlement that were approved in that particular approval request 

any suggestion or response is highly appreciated.

Thank you! 

#emailtemplate #entitlementtask

2 REPLIES 2

Sivagami
Valued Contributor
Valued Contributor

I believe you are referring to the task completion email once the request is fully approved.

This variable - ${task.entitlement_valueKey.entitlement_value}  usage will split the emails to individual emails as its task specific.

Can you try the below and see if it helps?

${entitlement}

https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter06-EIC-Configurations/Creati... 

-Siva

Manu269
All-Star
All-Star

If the ask is for Request Approval Email then try this variable :

Entitlements - ${entitlementshtmltablerows}

Entitlements along with the approval comments - ${entitlementshtmltablerowsv2}

Entitlements along with the business justification specified by the requestor - ${entitlementshtmltablerowsv3}

Regards
Manish Kumar
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