Email not revived for ownership transfer action in user update rule

[Dalalsaleh888]

In the email template, I tried to use the binding variable available for user update - transfer ownership, but the email is not received when the action was implemented. 

[armaanzahir]

Hi @Dalalsaleh888 

What binding variable are you using?

You can check the list of supported email template variables by inserting the below code into the body of the email template:

${this.binding.variables.each {k,v -> println "$k = $v" + "<" + "br" + ">"}}

[Dalalsaleh888]

when I put the ${entitlement_value_list} .. some entitlement get printed and many not.. please refer to below screenshot

[This message has been edited by moderator to mask username]

[Dalalsaleh888]

[pmahalle]

Hi @Dalalsaleh888 ,

Can you try below expressions in your email template

${entitlement_values?.entitlement_value}

In case you want display name of the entitlements: ${entitlement_values?.displayname}

[rushikeshvartak]

Separate both the action and try 

[Dalalsaleh888]

I tried both and the email stops sending

[Dalalsaleh888]

could you please check it is really important .. this email config is in production.