Email Internationalization Usecase

[Mahak_Acharya]

We have a usecase of Internationalization of email communication to the Users.

The requirement is to be able to send email comms in the user's native/selected language based on the user's country.

Could this be achieved via email scripting in Saviynt or any other way.

Regards,

Mahak

[adriencosson]

Hello,

You can use the following sample code in your Email Template to check on user's country

Below is displaying custom text in English for both "GB" & "US" and the custom text in Italian for "IT" : 

${'GB'.equalsIgnoreCase(user.country)||'US'.equalsIgnoreCase(user.country)?'English Version':'IT'.equalsIgnoreCase(user.country)?:'Italian Version'}

You can you this logic to extend to your use case, but you will need to perform translation yourself based on given text.

Hope this helps !

[Mahak_Acharya]

Hi Team,

Instead of using a user attribute, we wanted to utilize a dynamic attribute to build the if else.

-Within the request form we have a DA called "Language" where we select the languages from a drop down. This attribute needs to be used to send emails in the selected language.

I tried using this "${accessItems.collect{ it.request_access_attrss.find{it.attributeName.toString().equalsIgnoreCase('Language')}.collect{it.attributeValue}}.get(0)}" but the data is being printed in form of an array. Do we have a syntax i could use to work on the usecase

[shreyascn · Accepted solution]

let me know if below works - 

${accessItems.collect{it.request_access_attrss.find{it.attributeName.toString().equalsIgnoreCase('Unique')}.collect{it.attributeValue.toString().replace('[','').replace(']','')}}}

[Mahak_Acharya · Accepted solution]

Thanks Shreyas, 

This did work.

Condition Used:

<% if (accessItems?.collect{it.request_access_attrss.find{it.attributeName.toString().equalsIgnoreCase('LanguageCode')}.collect{it.attributeValue}.contains('fr')}.get(0)) print "Bonjour User" else if (accessItems?.collect{it.request_access_attrss.find{it.attributeName.toString().equalsIgnoreCase('LanguageCode')}.collect{it.attributeValue}.contains('es')}.get(0)) print "Hola User" else print "Hi User"%>

Regards,

Mahak