04/03/202301:03 AM - last edited on 04/10/202303:47 PM by Dave
Request you kindly help me to get the below listed issue fixed.
Dynamic attribute value is not available in Emergency Access ID request Workflow.
As per the requirement Emergency Access ID requests are supposed to be approved by usergroup members.
In case the requestor or beneficiary are part of the approval group the request should go for manager's approval.
I have created a dynamic attribute where I am fetching the members of the approval usergroups.
I have designed a workflow in which I am comparing the value of dynamic attribute with that of beneficiary or requestor username in the If - else block and if comparison results in true , I am forwarding the request to Manager approval section else forwarding it for user group approval.
I have been forced to use this approach as SQL query cannot be used inside the if- else block of the workflow directly to compare the usergroup members in the if - else block.
The same set of configs (for dynamic attribute & workflow) works for standard account requests but is failing for Emergency Access ID requests as I see requests assigned to null/admin when the condition is true.
Kindly find the attached screenshots and refer the below listed config details for better understanding of issue: