DUO Rest API Account import failure

[jralexander137]

I have the following api config for import account json using a rest api connection.

{
  "connection": "acctAuth",
  "processingType": "SequentialAndIterative",
  "successResponses": {
    "statusCode": [
      200,
      201,
      202,
      203,
      204,
      205
    ]
  },
  "url": "https://api-test.duosecurity.com/admin/v1/users",
  "httpMethod": "GET",
  "httpHeaders": {
    "Authorization": "${access_token}"
  },
  "userResponsePath": "response",
  "colsToPropsMap": {
    "accountID": "user_id~#~char",
    "name": "username~#~char",
    "displayName": "realname~#~char",
    "customproperty4": "email~#~char",
    "customproperty5": "username~#~char",
    "comments": "username~#~char",
    "customproperty7": "notes~#~char",
    "customproperty9": "realname~#~char",
    "customproperty14": "status~#~char"
  },
  "entitlementParams": {
  },
  "acctEntParams": {
    }
}

I am getting the following error: 

Error Failed to import data

Cannot get property 'processingType' on null object

[SB]

Can you try with the below once and  see if it works

{
"connection": "acctAuth",
"processingType": "SequentialAndIterative",
"successResponses": {
"statusCode": [
200,
201,
202,
203,
204,
205
]
},
"url": "https://api-test.duosecurity.com/admin/v1/users",
"httpMethod": "GET",
"httpHeaders": {
"Authorization": "${access_token}"
},
"userResponsePath": "response",
"colsToPropsMap": {
"accountID": "user_id~#~char",
"name": "username~#~char",
"displayName": "realname~#~char",
"customproperty4": "email~#~char",
"customproperty5": "username~#~char",
"comments": "username~#~char",
"customproperty7": "notes~#~char",
"customproperty9": "realname~#~char",
"customproperty14": "status~#~char"
},
"entitlementParams": {
"connection": "acctAuth",
"processingType": "SequentialAndIterative",
"entTypes": {
"Roles": {
"entTypeOrder": 0
}
}
}
}

[Vajra]

Sahil,

I tried with the above JSON , but no luck in 5.5v. can you able to tell whats going wrong.

[SB]

What is the error you see in logs.

You can also update ConfigJSON param in the REST connection with value {"showLogs":true} to display additional logs.

[Vajra]

no logs are displayed though... its not working

[Vajra]

is this working in 5.5v?

[SB]

@jralexander137 Was this issue resolved with the JSON shared.

[SB]

@Vajra You should see a thread  with the keyword (DEBUG rest.RestProvisioningService) when you run the job. Can you check for this and then follow the thread to find the error.

[Vajra]

RestProvisioningService - Got Webservice API Response: [headers:[Server: Duo/1.0, Date: Tue, 13 Jun 2023 17:02:02 GMT, Content-Type: application/json, Content-Length: 73, Connection: keep-alive], responseText:{"code": 40101, "message": "Missing request credentials", "stat": "FAIL"}, cookies:[], statusCode:401]

[SB]

@Vajra This is a 401 error and it looks like an issue with your connection JSON. Can you check the same and fix it. Below is the link to the REST Guide you can refer to for examples of JSON Construction and Developers Handbook if needed.

https://docs.saviyntcloud.com/bundle/REST-v23x/page/Content/Developers-Handbook.htm

[Vajra]

Yes based on this the connection is setup. Just posting the Connection details

{
"authentications": {
"acctAuth": {
"authType": "BasicWithHmac",
"url": "https://api-0dcd3a05.duosecurity.com",
"httpMethod": "POST",
"properties": {
"IKEY": "<<ikey value>>",
"SKEY": "<<skey value>>"
},
"authError": [
"InvalidAuthenticationToken",
"AuthenticationFailed",
"Authentication_MissingOrMalformed",
"Authentication_ExpiredToken"
],
"errorPath": "error.code",
"maxRefreshTryCount": 5,
"tokenResponsePath": "access_token",
"tokenType": "Basic",
"accessToken": "Basic REkyTU82MFpNOEpLVzJLQUdHM0I6bXVZdkllYjFmblk2Q2ZVMDF6TzI5ZXBzSmtEYWdzNmwyUExsRTBqWA=="
}
}
}

access token was picked up from header from the postman based on basic auth with ikey -username and skey as password.

[Vajra]

Any update , in 5.5v REST connection is always successful...however import doesnt work and throws the above error

[SB]

Connection JSON does not really validate the credentials to check if the calls is successful or not unless it is Oauth2 type. And even for Oauth, you need to define the additional parameters in Connection JSON. Refer below for the same

https://docs.saviyntcloud.com/bundle/REST-v55x/page/Content/Developers-Handbook.htm

From the error it does appear to be an issue with Connection JSON. To rule out the issue with the Import JSON, can you generate the Access token from Postman and add the same in your JSON. You can also refer to the above link to find examples of you the Connection JSON to match the format.