Discontinue Pending Tasks for Rehires

[JohnLawson]

User update rule action "Discontinue Pending Task" also discontinues the subsequent actions in the update rule. Ex:

Active user with no pending tasks:

Change status to inactive, which creates future pending tasks for termination:

Global config has discontinue pending task on user rehire:

Update via UI user update rule:

User reactivated and rule triggers:

Two pending tasks remain:

And no rehire tasks were generated.

Here is the completed tasks log:

I'm wondering if anyone has experienced this?

[rushikeshvartak]

Since its user update tasks its not discontinued seems like defect raise freshdesk ticket

[JohnLawson]

Is it correct that since the discontinue is on the first line in the update rule, it should run first and then the subsequent actions? 

[rushikeshvartak]

CHECK START DATE FOR UPDATE TASK

[sk]

I see you did both actions Inactive and Active on same user.

As per screenshots I see when user got disabled it created remove account/access & Disable Account tasks. But those were not completed they got discontinued on making user Active as per your settings/rules.  So I would assume that user still have active account/access even in inactive state and hence on rehire I assume it skipped creating new tasks for enable account. 

Did you try the rehire scenario on already Inactive user? Or Did you try making user inactive and let the tasks complete on inactivation and then try to rehire?