12/08/2022 12:07 AM
12/08/2022 06:57 AM
12/13/2022 01:37 AM
yes, we are able to send emails to Teams channel email addresses from our mailbox.
12/13/2022 04:08 AM
12/13/2022 05:25 AM
Could you please give me a hint on how to check it?
12/19/2022 11:29 PM
Hi, our email template has 2 recipients: an analytic's owner and the Teams channel's email address.
The owner receives emails. But the second recipient - as you can see in the log I have attached earlier, the email value of the Teams channel is turning to null.
Could you please clarify where should I check if "smtp configured have required permission to send email"?
12/20/2022 04:34 AM
I see smtp is configured it must be restrictions from smtp server not sending emails on team channel
12/21/2022 12:08 AM
Hi, could you please check the log I have attached, it seems that IDM does not even try to send it as the recipient address turns to null in IDM:
12/21/2022 07:30 AM