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Deleted Email template is reflecting

Arsath_Ahmed
New Contributor III
New Contributor III

Hi 

There is email template that is still running when Email History Job is triggered, whereas that email template does not exists in EIC. (Deleted)

 

We ran "select distinct(emailtemplate) from emailhistory;" and found that email template was triggered everytime when email history job is ran

4 REPLIES 4

rushikeshvartak
All-Star
All-Star

If email was not triggered that time it will use past email template. If email Template deleted it should throw error please share logs


Regards,
Rushikesh Vartak
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Hi

Logs attached

Hi

Is there a way to solve this

Raise ticket with saviynt ops


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.