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05/23/2023 11:54 PM
Noticed that there is a delete option for the SAV role, but even when all associated objects have been removed, it still doesn't delete.
Why is it then functionally designed to have this option when apparently we can only deactivate them? Or are there other requirements to be able to delete SAV roles?
Solved! Go to Solution.
05/24/2023 12:26 AM - edited 05/24/2023 01:00 AM
Hello @ant,
Is it the OOTB Sav Role? (It won't be deleted)
If it CUSTOM SAV ROLE You should be able to delete it.
For Ref:- https://docs.saviyntcloud.com/bundle/SSM-Admin-v55x/page/Content/Chapter09-SAV-Roles/Creating-and-Ma...
Thanks,
05/24/2023 01:02 AM
What service restart are you refereeing? this is 5.5 SP 5.X.
05/24/2023 01:03 AM
Hello @ant,
Could you please confirm if you are trying to delete the OOTB SAV Roles?
Is it the OOTB Sav Role? (It won't be deleted)
If it CUSTOM SAV ROLE You should be able to delete it.
Thanks,
05/24/2023 01:09 AM
It is a CUSTOM SAV ROLE, and I also thought that it could be deleted. However, so far, it hasn't been deleted for some reason. Maybe the delete functionality have changed, and I'm not aware of it, so I'm here to find out more
05/24/2023 01:18 AM
Hello @ant,
Could you please confirm what exact version you are using, this issue was reported previously and has been fixed in the latest version.
Thanks,
05/24/2023 01:21 AM
5.5 SP 3.18
05/29/2023 08:27 PM
Remove all mappings before deleting
05/24/2023 01:30 AM
Hello @ant,
if the SAV role is mapped to the connection or users, you won't be able to delete it.
Please verify it is been used anywhere.
Thanks,
05/24/2023 01:34 AM
Hello @sudeshjaiswal
In this case, all associated object have been remove, connections, users, access to endpoint etc
05/24/2023 01:38 AM
Hello @ant,
We will check internally and keep you posted with the updates.
Thanks
05/26/2023 12:55 AM
Hello @ant,
Can you share the snippet of the Log when you are trying to delete the custom sav role?
Thanks,