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Delegation not working: cannot setup delegates

JustSalva
Regular Contributor
Regular Contributor

Hi all, 

 

We tried to setup the delegation feature, but once we try to create a delegation we get this error:

JustSalva_0-1667816369055.pngJustSalva_1-1667816375961.png

I'm currently testing with a user that has the role_admin assigned, set up so that admins can set up delegates for every user, so it should not be a permission-related problem:

JustSalva_2-1667816507798.png

Are there additional settings required to make the delegation work?

Kind regards,

Matteo

5 REPLIES 5

jayasudha
Saviynt Employee
Saviynt Employee

Hi,

Instead of giving "select a from Users a" can you give "ALL" and check if you have all access required for delegation under SAV role.

jayasudha_0-1667817459117.png

Thanks,

Jayasudha R

 

amit_krishnajit
Saviynt Employee
Saviynt Employee

@JustSalva - Could you turn on Developer Tools in your browser while creating the delegate and check in the Console/Network tab if any specific URLs are getting access denied errors?

 

Thanks,
Amit

rushikeshvartak
All-Star
All-Star

Please check if below access exist under SAV Role

rushikeshvartak_0-1667873796586.png

 

rushikeshvartak_1-1667873842756.png

 


Regards,
Rushikesh Vartak
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Thank you, we were missing some permissions!

Manu269
All-Star
All-Star

Refer Following guide :

https://saviynt.freshdesk.com/support/solutions/articles/43000639272-delegation-scenario

 

Regards
Manish Kumar
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