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Delegation - End Users cannot edit / extend an existing delegation

adriencosson
Regular Contributor III
Regular Contributor III

Hi,

Having assigned the below features to a Manager SAV Role, users can create a delegation accordingly.

adriencosson_0-1701778879285.png

However, I would like them to be able to edit any upcoming or active delegation, as per need.

Let's say that :

  • A delegation is active and ends on 1st of Jan. 2024
  • End user wants to extend this delegation to 1st of Feb. 2024.

When trying to update it, end users have the below error message : 

adriencosson_1-1701779010231.png

As a user with ROLE_ADMIN, I can edit the same delegation without any error.

Anyone can help on this ?

Regards,
Adrien COSSON
3 REPLIES 3

SumathiSomala
All-Star
All-Star

Can you enable below in global configurations?
Under Global Configuration -> Request >Delegation > "Allow Multiple delegates for the same time period"

Configuring Requests (saviyntcloud.com)

 

Regards,
Sumathi Somala
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adriencosson
Regular Contributor III
Regular Contributor III

Hello @SumathiSomala,

I already have enabled this config :

adriencosson_0-1701780651507.png

 

Regards,
Adrien COSSON

adriencosson
Regular Contributor III
Regular Contributor III

Following support ticket and internal exchanges, this will be fixed in future releases with ID : FON-12611

Regards,
Adrien COSSON