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Delaying actions in user update rules

Soyu
New Contributor II
New Contributor II

Hi Guys, 
I'm trying to manage to trigger e-mail regeneration upon change of sub-brand for users but one of requirements is to trigger that 4 days after actual change of brand. Is there a possibility to delay trigger of Generate User Email Action?

Soyu_0-1703072503002.png

 

3 REPLIES 3

Hsoumare
New Contributor III
New Contributor III

Hi Soyu,

Have you tried adding a condition on the update date of the user 

Hsoumare_0-1703090144632.png

Regards
Harouna SOUMARE
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dgandhi
All-Star
All-Star

I would suggest below, when brand domain is updated at that same time update another CP with current date value + 4 days (since after 4 days you want to trigger email notification).

Write one sav to sav which compares current time with value of cp that you are updating in above step.

Once it matches update that same CP with Generate_Email_Date

Write one user update rule which check for update on that CP value 

CP value updated and CP Like 'Generate_Email%' with action Notify as Email.

 

Thanks,
Devang Gandhi
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rushikeshvartak
All-Star
All-Star

 

Currently, Generate Email does not have Execute on feature; hence, OOTB can't be achieved to delay email creation after 4 days 

rushikeshvartak_0-1703094614549.png

Using inline processor, whenever new value of subbrand is updated, use another custom property, and using detective user update rule generate email id after 4 days as workaround

 


Regards,
Rushikesh Vartak
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