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12/20/2023 03:44 AM
Hi Guys,
I'm trying to manage to trigger e-mail regeneration upon change of sub-brand for users but one of requirements is to trigger that 4 days after actual change of brand. Is there a possibility to delay trigger of Generate User Email Action?
12/20/2023 08:36 AM
Hi Soyu,
Have you tried adding a condition on the update date of the user
Regards
Harouna SOUMARE
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12/20/2023 08:49 AM
I would suggest below, when brand domain is updated at that same time update another CP with current date value + 4 days (since after 4 days you want to trigger email notification).
Write one sav to sav which compares current time with value of cp that you are updating in above step.
Once it matches update that same CP with Generate_Email_Date
Write one user update rule which check for update on that CP value
CP value updated and CP Like 'Generate_Email%' with action Notify as Email.
Thanks,
Devang Gandhi
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12/20/2023 09:51 AM
Currently, Generate Email does not have Execute on feature; hence, OOTB can't be achieved to delay email creation after 4 days
Using inline processor, whenever new value of subbrand is updated, use another custom property, and using detective user update rule generate email id after 4 days as workaround