We are delighted to share our new EIC Delivery Methodology for efficiently managing Saviynt Implementations and delivering quick time to value. CLICK HERE.

Creation Email Template Triggering Issue.

Saviynt_Savvy
Regular Contributor
Regular Contributor

The below Email Template configuration is not able to trigger the mail when a Certificate is launched.
The Template was chosen for the "Creation Email Template" under the "Basic Campaign Notification Setting".

SUMAN_1-1688731105094.png

Let me know the error, please.

3 REPLIES 3

dgandhi
All-Star
All-Star

There might be some issue in the body of the email template. Please paste the error that you see in the logs. Also end date format looks incorrect. Please check below document once.

${campaign?.endDate.format('yyyy-MM-dd')}

https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter06-EIC-Configurations/Creati...

 

 

Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.

sk
All-Star
All-Star

I assume issue might be with end date variable, Try below options

${campaign?.endDate.format('yyyy-MM-dd')}

or 

${campaign?.endDate.toString().substring(0,10)}

Regards,
Saathvik
If this reply answered your question, please Accept As Solution and give Kudos to help others facing similar issue.

rushikeshvartak
All-Star
All-Star

Remove the email body and try 

you can find variable exposed in email template using 

${this.binding.variables.each {k,v -> println "$k = $v" + "<" + "br" + ">"}}


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.