Created a Elasticsearch Analytics based Tile but Reload button not working

[void0703]

I have created a Elasticsearch Analytics based Tile but when I click on reload button it doesn't reload the data, For reflecting the data we need to run the analytics again then it will reflect the data on the tile . But I want to reflect the data when we click on the reload button that is present on the tile itself is it possible if yes please provide a solution.

Regards. 

[shivmano]

Can you please share the Chart Properties you have configured for the particular dashboard tile? 

[void0703]

Chart Properties :
[{"tileType":1,"data":100,"displayName":"Users with less than 5 Accounts","clickable":"yes","chartType":"icon-user small","objectName":"User Accounts","className":"dashboard-stat red","category":"","clickType":"analytics"}]


Dashboard Query  :
{"analyticsConfig":"1553","fieldToGroup":"Username"}

[shivmano]

Can you try changing the dashboard query to 

{"analyticsConfig":"1553","fieldToGroup":"username"}. Also make sure the analytics query does not have any group by condition added in the query which might ignore the grouping specified in dashboard query. 

Alternately, you can also check if you are able to refresh dashboard data by refreshing the page or the global refresh icon on the dashboard page. For browser refresh, your sav role should have access to endpoints as 'All' in the sav role config. 

Another option is to try running the 'DashboardRefreshJob' to refresh the data