Create update account task before removal account task SAP Connector

[shubhamj596]

Hi Everyone,

We have a usecase where we want to provision usergroup to all the accounts which are supposed to be deprovisioned(Locking the accounts not deleting).

It can be done using analytics and create update account task but as the account is disabled already, we'll have to enable the account and then provision the user group and then disable it again.

Is there a way we can have update account tasks triggered as soon as the deprovision request is raised?

Regards,

Shubham

[rushikeshvartak]

How deprovision request is raised? via user? via report? 

[shubhamj596]

Using Saviynt API/ARS.

[rushikeshvartak]

For remove account Step 2 of Request (Roles Selection/Filters) are not visible hence you wont be able to create task.

In case of API you can hit update account task before remove account. Alternatively You can create Analytics report which will fetch pending remove account task for deprovision & create update account task with default action for analytics & keep in trigger chain before wsretry 

[shubhamj596]

I dont think we have an API to update user accounts.

And analytics doesnt create update account tasks if remove account tasks are already pending for the same account.

[rushikeshvartak · Accepted solution]

You need build analytics report with update account action as default action & fetch all records where remove account tasks pending for provisioning then it will create task. 

[shubhamj596]

Yes it is working fine, thanks for the help Rushikesh 🙂

Regards,

Shubham