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Create ServiceNow Ticket when Task Fails to Provision

ssudhakar
New Contributor III
New Contributor III

Hi Team,

We have an usecase to create incident in Service now upon account and access task provision failure(after 3 provision retries).

Is it possible to achieve the use case ? Can anyone share some inputs on this scenario.

we understand createticketJSON will be evaluated on all wsretry job run.

Thanks and Regards,
Sudhin Sudhakar

1 REPLY 1

rushikeshvartak
All-Star
All-Star

You can try if else condition based on 

${arsTasks.provisioningRetries}


Regards,
Rushikesh Vartak
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