01/24/2023 04:24 AM
We have one Application that only supports a single role for each user, so we are using Entitlement Type's request option as "Drop Down(Single)" so that we can restrict the user's Request
Can team help me to know, what extra configuration I should do, so that If the user tries to modify his existing role, Saviynt will create 2 tasks "RemoveAccess(old role) and AddAccess(NewRole)"?
Currently, it is only Creates only AddAccess(NewRole) task if the user trying to modify the role
PFA the configuration we have
01/24/2023 07:57 AM - edited 01/24/2023 07:57 AM
I don't think there is any such setting to let user will submit only one role and when they request new one automatically removes old one. I will wait for others comment to see if that is possible.
But I would suggest couple of workarounds.
01/24/2023 12:53 PM
This is saviynt internal configuration. its not create tasks for revoke when entitlement type request option used as Drop Down.
Please share entitlement Type configuration page screenshot.
You can switch to application role