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Control Center Analytics Missing

JohnLawson
Regular Contributor
Regular Contributor

We have analytics that have been run that should show in the control center, but I need help figuring out how to get them to show as graphs.

JohnLawson_0-1667853775077.png

 

What do I have to do to get anything to show here?

 

Thank you!

9 REPLIES 9

rushikeshvartak
All-Star
All-Star

Refer documentation 

https://saviynt.freshdesk.com/support/solutions/articles/43000583153-control-center-overview


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Looks like I was missing this job:
https://saviynt.freshdesk.com/support/solutions/articles/43000666928-displaying-analytics-data-in-co...

But with SAVROLE_ADMIN I'm getting an access denied when accessing any of the analytics:

JohnLawson_0-1667856884126.png

JohnLawson_1-1667857732275.png

All analytics, webservices, and features are on the SAVROLE. Any ideas?

 

Add analytics report under role_admin sav role


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Manu269
All-Star
All-Star

Please check this link : https://saviynt.freshdesk.com/support/solutions/articles/43000608272-job-categories-for-flat-job-con...

And the jobs associated with CC feature

Regards
Manish Kumar
If the response answered your query, please Accept As Solution and Kudos
.

JohnLawson
Regular Contributor
Regular Contributor

I've created and run the jobs for control center. The data is showing now but I am having access issues.

Only for your account or overall


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

All admin users are getting access denied. I've double-checked the SAVROLE, and it has everything in every tab.

Check Browser Developer console which url is giving access denied error.

Since this is for all raise saviynt freshdesk ticket


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

1. Can you check if the following Access are visible in your SAV role?

Manu269_0-1667969559964.png

2. Also under request map section do verify all the submenu URL are available for control center and associated persona. Please also verify if Roles under this are tagged to ROLE_ADMIN role.

Regards
Manish Kumar
If the response answered your query, please Accept As Solution and Kudos
.