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01/10/2023 09:10 PM
What is the difference between consult and reassign in campaign certification?
01/11/2023 03:34 AM
Re-assignment of the certification means that the original certifier can re-assign the certification to someone else who can review the record , take action and lock the certification for that record.
Consult on the other hand is an advisory action - where original certifier asks someone else for his suggestion / advice for a particular record, but he himself only can finally lock the certification.
01/11/2023 04:26 AM
Example
John & Alexa are two person
currently John have assigned tasks for certification
Consult
John needs helps on completing certification from someone (John took help from Alexa) but John wants certification to be completed John only that’s called consult. here actions are still stays with John
Reassignment
John needs help in competing certification hence he assigned / Transferred current tasks to Alexa hence now alexa is owner of task and take all actions on that certification such as lock, approve reject