Hi Experts,
we are using jar connector to change the password for one of the applications.we haven't changed in the existing password policy.we are geeting connection timeout error.
In the logs also
2023-04-26 10:58:39,592 [https-jsse-nio-443-exec-122] DEBUG println.PrintlnToLogger - Println :: [1;31m| Error [22;39m at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)[m
2023-04-26 10:58:39,592 [https-jsse-nio-443-exec-122] DEBUG println.PrintlnToLogger - Println :: [1;31m| Error [22;39m at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)[m
2023-04-26 10:58:39,592 [https-jsse-nio-443-exec-122] DEBUG println.PrintlnToLogger - Println :: [1;31m| Error [22;39m at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)[m
2023-04-26 10:58:39,592 [https-jsse-nio-443-exec-122] DEBUG println.PrintlnToLogger - Println :: [1;31m| Error [22;39m at java.lang.Thread.run(Thread.java:748)[m
2023-04-26 10:58:39,592 [https-jsse-nio-443-exec-122] DEBUG println.PrintlnToLogger - Println :: Result : Message = Failure
2023-04-26 10:58:39,592 [https-jsse-nio-443-exec-122] DEBUG println.PrintlnToLogger - Println :: responsJson = {"description":"Connection timed out (Connection timed out)","message":"Failure"}
2023-04-26 10:58:39,593 [https-jsse-nio-443-exec-122] DEBUG provisoning.JarConnectorService - Result: false
2023-04-26 10:58:39,628 [https-jsse-nio-443-exec-122] DEBUG services.ArsTaskService - changePasswordAccountTarget - res - false
2023-04-26 10:58:39,628 [https-jsse-nio-443-exec-122] DEBUG services.ArsTaskService - Inside updateProvisioningTries..
2023-04-26 10:58:39,660 [https-jsse-nio-443-exec-122] DEBUG utility.P_ManagementService - deleting fail task entry having id - 946 and arstaskkey - 895667 for account 5400008281
2023-04-26 10:58:39,685 [https-jsse-nio-443-exec-122] DEBUG services.ArsTaskService - response from deleteFailTaskRecords true , entries from history table deleted for tasks [com.saviynt.ecm.task.ArsTasks : 895667]
2023-04-26 10:58:39,727 [https-jsse-nio-443-exec-122] DEBUG services.ArsTaskService - Query for Enable Account Tasks=
select rr from ArsTasks rr where
rr.securitysystem.automatedProvisioning = true and
rr.accountKey != null
and rr.tasktype = 6
and rr.id in (895667)
Could you please help me here, any thing needs to be changed or I missed anything?
Thanks
Siva Avula
