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01/27/2023 05:11 AM - last edited on 01/27/2023 08:05 AM by Dave
HI,
We have a requirement to create a new SAV Role which will be used in custom jar to call different webservice APIs.
We created a new role and in access request provided almost all WEBSERVICES available. On checking it seems all the APIs are working as expected except below-
/api/v5/fetchTasks - returns 0 result, we tried with different TASKSTATUS
Are we supposed to assign any specific configuration in Sav role to allow access?
Just FYI, We even made it replica of ROLE_ADMIN to debug further and these two calls are still not working.
[This post has been edited by a Moderator to remove sensitive information.]
01/27/2023 05:27 AM
Share postman screenshot
01/27/2023 06:41 AM
discontinue Task
01/27/2023 07:03 AM
Just a note, there are plenty of completed tasks in the system for AD_VPN which are completed.
and below is the task we are trying to discontinue
01/27/2023 07:09 AM
Does user is owner or task or part of owner group
01/27/2023 08:02 AM
No Its not part of any user group or owner.
01/27/2023 08:11 AM
Then user won't be able to fetch tasks or discontinue tasks.
add user into Group /owner of tasks then he can fetch/discontinue task. Please note existing tasks won't be visible if its group , raise new tasks for same
01/30/2023 02:57 AM
I tried to add user to task group, It still shows the same pre condition failure. Also, I initially made this SAV role similar to ROLE_ADMIN, and the user having admin role is not added to any of the task group, still it was able to action these tasks.
01/30/2023 03:05 AM
Share access list under sav role .
did you created new request and validated ?
02/01/2023 03:55 AM
Hi Rushikesh,
Here is the complete list of access we have provided to this SAV Role. Also the tasks i am referring to will be processed via Jar , it will always shows owner as admin. I tried to create new request and discontinue but getting the same error
02/01/2023 04:55 AM
Did you provided feature access?