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Conditional Certify should create remove access task immediately?

hirenp
New Contributor III
New Contributor III

We are seeing a weird behavior where the remove access task is created immediately when the certifier does future-dated conditional certification. Will access be revoked as well or remove access task just stays in open state until the end date is reached?

8 REPLIES 8

rushikeshvartak
All-Star
All-Star
  • Tasks should be created as per start date by Create Tasks for Future Ent Role Requests (EnterpriseRoleManagementJob) Job.
  • If task is created before is access getting revoked also ?
  • Did you enabled instant provisioning ?

Regards,
Rushikesh Vartak
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hirenp
New Contributor III
New Contributor III

Tasks are getting created immediately. We have instant provisioning enabled but it did not revoke access yet.

As long as access is not revoked ,its good. for testing disable instant provisioning and check behavior 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

hirenp
New Contributor III
New Contributor III

But as you mentioned before tasks themselves should not be created.  Is this expected behavior or a product bug?

seems product bug raise freshdesk


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Task will get closed/completes the process once it reaches the end date.


Regards,
Saathvik
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Manu269
All-Star
All-Star

Create Revoke Tasks for Revoked/Conditional Certified Items on Locking :

When you select this option to create revoke tasks for rejected or conditionally certified items (accounts, or entitlements) once the Role Owner Campaign is locked. The tasks for conditionally certified items are created as future-dated tasks when the campaign is locked.

This is the expected behaviour.

Regards
Manish Kumar
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.

ejeong
Valued Contributor
Valued Contributor

From my experience, task is created on locking and it will be provisioned when end date becomes past date.