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Comments in the User access review - reject access

AS5278
Regular Contributor II
Regular Contributor II
Hi All,
 
We have the below requirement:
1). In the User Access Reviews when a certifier is rejecting any access for an account, they get a comment box where they can enter their comments.
See below:
 
AS5278_1-1712302586332.png

 

2). We want that instead of the certifier manually typing their comment, they should be presented with a list of choices they can choose from.
3). Is this configurable currently in the Campaign configurations?.
4). If not how can we achieve this. This is the requirement we have. We do not want the certifiers typing in random rejection comments. We want to be able to present them a pre-defined set of rejection comments which they can choose from?
 
Thanks,
Atul Singh
xurde
3 REPLIES 3

Raghu
Honored Contributor
Honored Contributor

we can't modify and add new options, it is UI form design it should be static template design . 

raise the idea in portal.


Thanks,
Raghu
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Manu269
All-Star
All-Star

@AS5278 This is not configurable.

Anyhow as a part of user training i suggest you have publish the help guide or training guide.

Moreover i believe this is something where manager wants to provide more detailed answer for rejection 🙂

Regards
Manish Kumar
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rushikeshvartak
All-Star
All-Star
  • For normal access request you can have standard default comments configuration under global configuration 
  • similar functionality can he requested for access certification but it will be rubber stamping hence you can submit idea ticket as currently its not supported 

For any desired improvements or enhancements to this process, Saviynt encourages you to submit your proposal through Saviynt's Ideas Portal at https://ideas.saviynt.com/ideas/

Your valuable input is crucial to shaping the evolution of Saviynt systems.

Please notify us once the idea ticket has been created.


Regards,
Rushikesh Vartak
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