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Child Entitlement not showing under Child Entitlement tab of Entitlement.

randhir_kumar
New Contributor III
New Contributor III

Hi All,

I have created child Entitlements using Upload Entitlement Associations From CSV.

And used this URL for reference:

https://forums.saviynt.com/t5/general-discussions/creating-child-entitlements/m-p/1890

I am able to create using csv file but those child Entitlements  are not showing under child Entitlement tab of Entitlement.

Please find below Screen shot

randhir_kumar_0-1673929647900.png

Could you please let us know how we can see those child entitlements?

 

Thanks.

5 REPLIES 5

rushikeshvartak
All-Star
All-Star

Does those entitlement visible under entitlements2 table ?


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Yes. Those entitlements are visible in entitlements2 table.

avinashchhetri
Saviynt Employee
Saviynt Employee

@randhir_kumar,

Do you see any error in the logs during the import process ? Can you please share the file that you are using for this process ?

 

Regards,
Avinash Chhetri

randhir_kumar
New Contributor III
New Contributor III

Hi Avinash,

Please find attached logFile and .csv file.

randhir_kumar_0-1674016905647.png

Thanks.

Logs are not useful check sav role access & browser console

https://XXXXXXX.com/ECM/entitlement_values/entitlement_show_tcode/1858454?savmodule=null&_=167401917...

 

check if you access to above url


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.