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Changing to MediumText for Requestable Ent config JSON

ejeong
Valued Contributor
Valued Contributor

Hello 

There are more and more requirements is coming from various departments. can we change this column type to mediumText if we raise a ticket to Freshdesk? 

Everytime when we ask this kind of customization, it's being refused as we will upgrade to EIC soon. Please share your experience about this.

ejeong_0-1688624764663.png

 

2 REPLIES 2

armaanzahir
Valued Contributor
Valued Contributor

Hi @ejeongejeong,

We had a similar issue for which we were asked to submit an idea on the ideas portal.

Requirement to increase the Datatype for the column ARS_REQ_ENT_SQLQUEREY in Entitlement_Types table

That being said, we've recently upgraded to v23.6 and we notice that the field definition has now changed to longtext from varchar.

wn1v73oh.png

 

Thanks,

Armaan

 

 

Regards,
Md Armaan Zahir

rushikeshvartak
All-Star
All-Star

This is changed in upgraded version also we have asked to change for selected entitlement config size, still its not approved. Any database column size change should follow idea ticket. Since its global change it may or may not approved


Regards,
Rushikesh Vartak
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