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Change username for some users wrongly created

neotello
New Contributor II
New Contributor II

Hi team,

Because of a configuration problem or a bug (It's not clear to us yet), we have generated some users with wrong usernames.

My question is, is there a way to change these usernames? In the connected systems (LDAP), we generated the accounts with wrong usernames and we will need to change them (we can do it directly in the final system). I would like to change it in the Saviynt users, too. Someone knows if it is possible?

Regards,

 

5 REPLIES 5

armaanzahir
Valued Contributor
Valued Contributor

Hi @neotello 

Are you not able to change the usernames from the user profile UI?

The username field is editable and can be modified.

armaanzahir_0-1693397466381.png

 

Regards,
Md Armaan Zahir

neotello
New Contributor II
New Contributor II

Hi armaanzahir,

Yes, I did it. But nothing happened. If I check the modification request, I cannot see this change. In the modification of the capture, I changed the middle name and the username, but only the first one was processed.

neotello_0-1693402474958.png

 

Regards,

 

smitg
Regular Contributor III
Regular Contributor III

@neotello can you try enabling the below option in global configuration --> Identity Lifecycle

smitg_0-1693403084627.png

 

neotello
New Contributor II
New Contributor II

Hi @smitg ,
I made this modification and you are right, with this option enabled I can modify the user.
I cannot make this modification in production because we need to have a workflow configured for the user modification. But maybe we could enable the auto-approve, fix the users, and disable the auto-approve again.
Regards,

Yes also you can use custom query job to modify the username.

Thanks,
Devang Gandhi
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