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Change Role custom property labels in Role Owner campaign

metharun
New Contributor II
New Contributor II

Hello guys,

We are launching a role owner campaign and as part of it we want to display we role properties which we stored in the role custom properties. We want to keep some meaningful name for these custom properties so that the role owners won't get confused.

For this reason, I have changed the label configuration in "User interface branding configuration" and updated Role_CUSTOMPROPERTY8.ATTESTATIONS and few other custom properties. However they are not reflecting in the campaign and I am still seeing them as custom properties.

Please let me know the steps I need to follow. Thanks in Advance.

12 REPLIES 12

SumathiSomala
All-Star
All-Star

@metharun Did you follow the below steps?

  • Update the Role_CUSTOMPROPERTY8.ATTESTATIONS label
  • Restart the application server to reflect the changes.
  • Then launch the role owner campaign
Regards,
Sumathi Somala

If this reply answered your question, please Accept As Solution and give Kudos.

Hi Sumathi, I have followed all the above steps but still I was unable to update the labels in the Campaign.

NM
Honored Contributor II
Honored Contributor II

Hi @metharun , try restarting the application and see if it shows..

metharun
New Contributor II
New Contributor II

Hi @NM , I restarted the server but it's still the same.

Provide screenshot of below

  • label changed under manage label section
  • data analyzer screenshot from select * from messages_properties 

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

NM
Honored Contributor II
Honored Contributor II

Hi @metharun , even the role cp8 property still shows custompropty 8?

metharun
New Contributor II
New Contributor II

Hi, the labels are not getting changed in the campaign. However, they were changed in the campaign configuration i.e., show role attribute section. Attaching a screenshot for reference.

For role details label update below configuration 

Roles.CustomProperty8.Default.label


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Hi @rushikeshvartak ,

We have changed both Roles.CustomProperty8.Default.label and Role_CUSTOMPROPERTY8.ATTESTATIONS and restarted the application. But still the labels are not getting updated in the campaign. Attaching the screenshot of a certificate for your reference.

 

Does it changed under Admin - Roles ?


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Yes, it is changed in the Admin-Roles and also in the show role attribute section in the campaign configuration but not in the campaign.

This may not be supported raise idea ticket for this


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.