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Certification not created if Manager Inactive

soumyabrata
Regular Contributor
Regular Contributor
Hi Team,
We have many users whose Manager are Inactive( left the organization).
So when we launch the User Manager Campaign for them Certifications not created for them. 
Asked client to use the option for 'default certification if manager Inactive' but client not agree with this solution.
So wanted to know if there any other option so that if manager is Inactive then certification should also be created as Manager's Manager as the Certifier?
 
Regards,
Soumya.
1 REPLY 1

rushikeshvartak
All-Star
All-Star
  • You can set certifier as Secondary Manager rushikeshvartak_0-1717994761057.png
  • Make sure secondary manager is set on Users as Manager's Manager

Regards,
Rushikesh Vartak
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