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Cannot access file using Analytics 'save to file' option

SUMAIYA_BABU
Regular Contributor
Regular Contributor

I have enabled 'save to file'  option in an analytics report and then using a java jar to access the file being saved after running the report. But i see ' file not found' exception. 

Do i need to specify the path specifically in the report field? Doesn't it automatically saves the file to the default location under /saviynt_shared/saviynt/ Analytics/<reportname>/

2 REPLIES 2

Dhruv_Sharma
Saviynt Employee
Saviynt Employee

Hi @SUMAIYA_BABU , you can use the below options to access the file.

Analytics file access.PNG

Email as attachment option -> If SMTP server and email template is configured you can use email as attachment option.

Save as file: From the above screenshot you can see the file get saved at /Analytics folder. Please raise an Freshdesk ticket to get the file from server.

Regards,
Dhruv Sharma
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SUMAIYA_BABU
Regular Contributor
Regular Contributor

Hi Dhruv,

Figured out the issue. Looks like, every time we update the report query, we need to specify the path location if we have a custom path, to save the file as well. Or else, it's automatically saviynt to / folder.