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Can we trigger email notifications for an overdue campaign

Ajit
New Contributor III
New Contributor III

Hi Team,

Can we trigger email notifications for an overdue campaign, for any actions on the campaign or on locking of an overdue campaign? As we are able to take actions on an overdue campaign and also able to lock/finish that campaign, but emails are not triggering. Request you to please confirm.

Thanks

3 REPLIES 3

pmahalle
All-Star
All-Star

Hi @Ajit ,

First of all, action should not allowed on overdue campaign, raise FD ticket for that.

But in Saviynt there is job ATTESTATIONEXPIRED to expire all the overdue campaign, did you the run job and still you are able to perform action?


Pandharinath Mahalle(Paddy)
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Ajit
New Contributor III
New Contributor III

Thanks for your quick response, 

yes the overdue campaigns are getting expired after running the ATTESTATIONEXPIRED  job, that is working perfectly fine.

But before running ATTESTATIONEXPIRED  job, we are able to take actions on an overdue campaign. Is this a correct behavior  or that should also be not allowed?

 

smitg
Regular Contributor III
Regular Contributor III

 

Saviynt allows taking action on overdue campaign. Schedule the ATTESTATIONEXPIRED job periodically to avoid such scenarios.

The campaign owners have an option to send notifications to the certifiers of individual certifications that are overdue using the Notify option in the Certification List page

smitg_0-1691072702252.png

Campaign Lifecycle

Thanks,
Smitha