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Can restrict the number of users in Consult option based on query with users and entitlement table

rahul_p
Regular Contributor II
Regular Contributor II

Hi,

In campaign creation we can give the number of users in query under "Consult/Reassign User Query" option.

With this option we can use users table I guess, can we also use other table in sub query? like entitlement table etc

Thanks,

Rahul

4 REPLIES 4

rushikeshvartak
All-Star
All-Star

You can use sub tables in query 

rushikeshvartak_0-1699504824674.png

 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

rahul_p
Regular Contributor II
Regular Contributor II

Hi @rushikeshvartak ,

Thank you for your response.

Also, can we control the number of level Consult option? Like Person1 consult Person2, so we have to restrict till Person2 only, Person2 should not consult further.

Thanks,

Rahul

use "Disable Consult for Consultee“

https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter06-EIC-Configurations/Config... 

Disable Consult For Certifier

Use this setting to disable the consult feature for a certifier.

  • ON: Disables the certifers from further consulting an item to another user in the organization. However, the admin user can still access this item.

  • OFF: Enables the certifiers to further consult an item to another user in the organization. The consulted user can take action on the item, and the certifier can proceed with the action or override it by taking other action.


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

sarath_nadella
Saviynt Employee
Saviynt Employee

sarath_nadella_0-1703883098214.png

sarath_nadella_1-1703883176247.png

 

"Disable Consult for Consultee" in campaign configuration can be utilized for restricting the consult for consultee. 

 

Refer to Campaign documentation portal for more details.