Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Campaign not showing email reminder schedule (date and time ) in summary (v24.4)

ChrisvR
New Contributor
New Contributor

Hi,

I have some open campaigns (Ent owner, User manager , Service account) and although the email reminders are scheduled, the schedule list of date and time when the emails are due to go out is no longer showing on the summary page.  How can I view when the emails will go out ? It also says no emails scheduled when they are?  Why is this?

ChrisvR_1-1714977796119.png

 

 

3 REPLIES 3

Dhruv_S
Saviynt Employee
Saviynt Employee

Hi @ChrisvR 

Thanks for reaching out to Forums. We are looking into it. Please let us know if you have also opened a ticket for the same.

Regards,

Dhruv Sharma

Dhruv_S
Saviynt Employee
Saviynt Employee

Hi @ChrisvR 

Please open a ticket for this issue if not opened yet. 

Regards,

Dhruv Sharma

rushikeshvartak
All-Star
All-Star

check campaign table for checking if emails has been sent or not.

https://forums.saviynt.com/t5/identity-governance/user-manager-campaign-does-not-send-some-of-the-ma... 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.