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Campaign export can generate report and send to email?

Harsha
Regular Contributor II
Regular Contributor II

Hi Team,

 when we are exporting campaign, it gives a pop-up saying background job is running to export campaign once done it will send via email, but it doesn't instead we will be able to find export in my download. Should we configure something in order to receive the campaign export via email. Or is this product behavior? Please check below screenshot for reference.

Harsha_0-1716441769060.png

 

Thank you,

Harsha

6 REPLIES 6

rushikeshvartak
All-Star
All-Star

You can configure email template in global configuration.

rushikeshvartak_0-1716442036300.png

https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter17-EIC-Analytics/Managing-An...

 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Harsha
Regular Contributor II
Regular Contributor II

Hi Rushikesh,

Thank you  for replying.Isnt this for analytics, dont want to configure it for analytics but for campaign export. Is it only way?

Thank you,

Harsha

I believe its just the message. It can be downloaded from Saviynt as mentioned below:

https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter07-General-Administrator/Dow...

 

Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.

This is messaging but don't you see any email export under downloads section ?

It shows for me in 24.5

rushikeshvartak_0-1717036478036.png

 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Harsha
Regular Contributor II
Regular Contributor II

Hi Rushikesh,

yes I do see it and I can download it from there, One of client asked if the popup says it sending an email expectation will be that we will receive email. So can I configure something? or is it product limit? Do please let me know. All I see is download in my downloads as below. But what I wanna achieve is once I click on export as popup says it should send email to person who clicked on export.

Harsha_0-1717746294036.png

 

Thank you,

Harsha

In global configuration attach email template to report notification 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.