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Campaign consult/reassign list shows limited users not all active users

sakshibansal
New Contributor II
New Contributor II

Hello,

We have NOT configured the Consult/Reassign User Query in Campaign Advanced configurations. But for most users, when they select Does not work for me, they could see a limited set of users in consult/reassign list and not all active users.

I am not sure why this is happening? Could there be any other configuration which caused this?

 

3 REPLIES 3

Enakshi
Saviynt Employee
Saviynt Employee

Could you configure below Consult User Query and check if all active users are coming?

select u from Users u where 1=1

rushikeshvartak
All-Star
All-Star

Please share template configuration & Does SAV Role assigned to user is different ?


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

sakshibansal
New Contributor II
New Contributor II

The query provided works in Dev. I believe it should work in PROD as well.

Thanks!