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Campaign consult/reassign list shows limited users not all active users

sakshibansal
New Contributor II
New Contributor II

Hello,

We have NOT configured the Consult/Reassign User Query in Campaign Advanced configurations. But for most users, when they select Does not work for me, they could see a limited set of users in consult/reassign list and not all active users.

I am not sure why this is happening? Could there be any other configuration which caused this?

 

3 REPLIES 3

Enakshi
Saviynt Employee
Saviynt Employee

Could you configure below Consult User Query and check if all active users are coming?

select u from Users u where 1=1

rushikeshvartak
All-Star
All-Star

Please share template configuration & Does SAV Role assigned to user is different ?


Regards,
Rushikesh Vartak
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sakshibansal
New Contributor II
New Contributor II

The query provided works in Dev. I believe it should work in PROD as well.

Thanks!