Announcing the SAVIYNT KNOWLEDGE EXCHANGE unifying the Saviynt forums, documentation, training, and more in a single search tool across platforms. Click HERE to read the Announcement.

Bulk Approval does not work for MultiUser Requests

sarasaeed
New Contributor II
New Contributor II

When we try to approve multiple multiUser requests from the Pending Approval page, we receive a failure error even though it says submitted successfully. Please see below:

Multi Approve Error.PNG

 

In the Global Configuration -->Request --> Bulk --> Enable Bulk Approval is Checked 

SAV Role does have Approve/Reject from List Page as on.

Please advise if any other configurations need to be enabled or updated somewhere.

2 REPLIES 2

DaanishJawed
Saviynt Employee
Saviynt Employee

Hi @sarasaeed ,

Thanks for reaching out.

After the pop-up message displayed above, does the request actually gets approved? Can you check this?

It is not reproducible on the latest version 23.x. Please raise a support ticket for your version.

Thanks.

The request does not get approved afterwards. I have opened up FreshDesk ticket 1617283.