Bearer token

[padma03]

Hello,

These are the steps mentioned while setting up a connection in Saviynt App for ServiceNow connection. How to get the Bearer token for connecion configuration ?

Getting following error while trying to connect,

• Not allowing update of property: x_saviy_iga.connection_health 
• Failed to connect to the Saviynt Service 

Thanks

[rushikeshvartak]

Try adding access_token 

[padma03]

Used the access_token but no luck. No Logs related to this present in  Saviynt debug.

[padma03]

@gle , can you be able to help me out here as you have already worked on this ?

[gle · Accepted solution]

Hi @padma03  you need a Saviynt User service account then make the Get Authorization Token API call 

{{url}}/ECM/api/login

It is described Authentication section in this documentation - Saviynt Security Manager API Reference v2021.0/Summer Release (getpostman.com)

[padma03]

Hi,

@gle , @rushikeshvartak  thanks for your response. I followed the same process.

However, the issue was Saviynt application was not exposed to environment.

Thanks

Padmalochan