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Auto Create New Admin Account Tasks for AD through Saviynt App for ServiceNow

SinghAtul
Regular Contributor
Regular Contributor

Hi,

At present the AD Admin accounts provisioning is happening though ServiceNow.

We want this to happen through Saviynt. There are catalog items submitted in ServiceNow for AD admin accounts. The provisioning should happen in Saviynt to fulfill the AD ADM account creation.

Is this achievable through Saviynt IGA app for ServiceNow?.

Please guide us on how we can proceed with this.

Thanks,

Atul Singh

2 REPLIES 2

Rishi
Saviynt Employee
Saviynt Employee

Can you confirm if you are looking for  service account governance using SNOWapp? 

If are looking for this feature - https://docs.saviyntcloud.com/bundle/SSM-User-v55x/page/Content/02-mang-ars/ars-mang-serv-acc.htm. Then it is not supported by Out of the Box Saviynt SNOWapp

If you only want to create a regular account then that is supported, refer document: https://docs.saviyntcloud.com/bundle/SNOW-Saviynt-Integration-v2020x/page/Content/E-snow-user-guide/...

SinghAtul
Regular Contributor
Regular Contributor

Hi Rishi,

These are not Service Accounts.

There are catalog items submitted in Service Now for Active Directory Admin accounts creation. We want the provisioning for these catalog items to happen through Saviynt. 

So, basically our requirement is that the catalog items will be submitted in ServiceNow and these catalog items will be imported to Saviynt. And as these catalog items are imported, for each catalog item the Active Directory Admin account creation task should be automatically created.

Is this achievable through Saviynt App for ServiceNow?

Thanks.