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04/06/2023 03:03 PM
Hello,
Objectives : there is use case entitlement can be revoked from some users even if its assigned by enterprise role. And in this case, end user need to go to ARS to request that entitlement again. But we are expecting that entitlement should be approved.
How we want to achive?
We want to make "if-Else" block and we want to apply the query to detect if reqeusted entitlement is part of role or now.
Following is what we did and issues we are facing
Can anyone please help us how to achieve this?
04/10/2023 11:58 PM
04/11/2023 12:04 AM
@DaanishJawed Thanks
04/13/2023 10:32 AM
Hi @ejeong ,
Thanks for waiting on this.
After checking internally, this is currently not feasible/supported even with the XML workflow.
Will have to go through the Ideas portal.
Thanks.