06/29/2023 05:18 AM
Hello,
We have implemented accounts, entitlements and account-ent mapping reconciliation for a REST connection. Accounts and entitlements are imported separately. Also, account-entitlement mapping info is returned in the response for Account Import REST API. We are able to see that the customproperty31 is getting updated with the right information. However, we see that there are no entitlements showing up under associated entitlements tab. (Attached relevant screenshots)
Can you please help me as this is an urgent deliverable? Below is the response structure of REST API call from Postman. I am also attaching ImportAccountEntJSON text file to this post:
{
"previous": null,
"next": "https://abc",
"count": 2,
"results": [
{
"userId": 1,
"email": "testuser1@abc.com",
"name": "TestUser1",
"roleAssignments": [
{
"roleId": 1,
"role": "CC|ADMIN",
"permissions": []
},
{
"roleId": 4,
"role": "CC|TRANSLATOR",
"permissions": []
}
]
},
{
"userId": 2,
"email": "testuser3@abc.com",
"name": "",
"roleAssignments": [
{
"roleId": 1,
"role": "CC|ADMIN",
"permissions": []
}
]
}
]
}
06/29/2023 05:43 AM
can you share the JSON? I don't see the IMport json here. also meanwhile you can refer to the REST connector developer guide to confirm if you're using the correct JSONs.
https://docs.saviyntcloud.com/bundle/REST-v23x/page/Content/Developers-Handbook.htm
06/29/2023 05:49 AM
06/29/2023 06:05 AM
Can you try with the updated attached JSON?
06/29/2023 06:22 AM
Hi Naveen,
Thanks for the prompt reply. Tried with the JSON shared by you, still no entitlements show up in the associated entitlements tab.
Thanks,
Kaushal