04/06/2023 11:06 AM
Hi Team,
In case of an entitlement-owner campaign, we have certain cases where the primary certifier himself is having access to an entitlement, he is the certifier of. Now in order to certify the access of the primary certifier, we want it to get automatically assigned to the secondary certifier.
Please note: We do not want to enable the option "consult" or "reassign" for any user.
It will be really helpful if anyone let me know , is it feasible to re- assign the secondary certifier as the certifier for certain access?
Solved! Go to Solution.
04/06/2023 11:11 AM
Hi ,
For the entitlement , can you add 2 owners , 1 owner with primary certifier and 2nd owner with secondary certifier. The certification will go to both the certifier but only primary certifier will be able to lock the campaign.
Also please check below 2 configuration which talks about self certification.
Thanks
Devang
04/06/2023 01:49 PM
Hi Devang,
Thanks for your suggestion but according to my requirement, I want the secondary certifier to get only few accounts to certify not the whole certification.
Is it feasible?
04/06/2023 01:57 PM
This can't be automatically done but you certifier need to be click on consult /assign as same owner should not certifiy