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ARS Help Guide URL

iqbalsingh
New Contributor III
New Contributor III

Hi ,

We need to enable "Help Guide" button on ARS page.
Please let us know where we do need to add the Help Guide Link or if there are any other configurations required to enable this button.

Currently we are getting 404 error.
please refer to below screenshot.

iqbalsingh_0-1659963320501.png

 

Regards,
Iqbal Singh

11 REPLIES 11

sahajranajee
Saviynt Employee
Saviynt Employee

Hi @iqbalsingh ,

Please go to Admin --> Settings --> User Interface Branding Configuration --> Manage Labels

Search for label : Request.EmptyScreen.RedirectLink

sahajranajee_0-1659966035851.png
and update the value as shown above to the link you wish to redirect it to.

 


Regards,
Sahaj Ranajee
Sr. Product Specialist

this worked for me.

ejeong
Valued Contributor
Valued Contributor

Do we have any similiar thing in 5.5 3.11 version? 

iqbalsingh
New Contributor III
New Contributor III

Thanks for the solution Sahej!

How can we set the URL for 'Help Guide' option from icon menu?

iqbalsingh_0-1659971716388.png

Also how can we go about finding specific label name from list of 18000?

please add below variable in externalconfig.properties  & restart server

saviynt.adminguide.pdf= <https://url.com>

rushikeshvartak_0-1659980948173.png

 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

@rushikeshvartak This setting did not work. 
still getting 404 error.

iqbalsingh_1-1660049742355.png

404.png

[This post has been edited by a Moderator to remove a sensitive URL in the screenshot. Please be mindful of sharing sensitive URLs on the internet.]

did u restarted saviynt ?

Make sure below Labels are updated with appropriate link and then restart the servers

Request.EmptyScreen.RedirectLink

Review.EmptyScreen.RedirectLink

 


Regards,
Saathvik
If this reply answered your question, please Accept As Solution and give Kudos to help others facing similar issue.

ejeong
Valued Contributor
Valued Contributor

Is review for guide in attestation page?

I assume you referring to below setting, If so then this will help to change the link of help guide under profile section

Review.EmptyScreen.RedirectLink

sk_0-1671469712425.png

 


Regards,
Saathvik
If this reply answered your question, please Accept As Solution and give Kudos to help others facing similar issue.

Hi @iqbalsingh and @rushikeshvartak,

For the help Guide under the profile you need to update the link under for V2021 and above

Admin --> Settings --> User Interface Branding Configuration --> Manage Labels and Update the link in Review.EmptyScreen.RedirectLink and add the New URL 

SumanPatra_1-1671193976811.png

Regards,

Suman