Applications not in ARS Form

[jezzanuena]

Applications have been configured to make them requestable, however, they still don’t show up. We try to run microservices as well and they were successful. Upon further checking the application logs there are invalid credentials found with the same timestamp when we run the microservice jobs.

Also, we checked the Microservices configuration, and there were no details so we tried to copy the same format from one of our working environments. Nothing works,

[This post has been edited by a moderator to remove personally identifiable information (urls) to abide by the Saviynt Community Terms of Use and Participation Guidelines.]

[rushikeshvartak]

• Did you attached workflow to application in security system? 
• Do you have access query for application under endpoint?
• Does requesstable flag is enabled under endpoint? 
• Do you see any other application ? 
• Does manager is active for user? 

[jezzanuena]

Hi @rushikeshvartak, thank you for the response. Please see below.

• Did you attached workflow to application in security system? Yes. 
• Do you have access query for application under endpoint? None.
• Does requesstable flag is enabled under endpoint? Yes
• Do you see any other application ? I only have 3 applications, and none of them is displayed.
• Does manager is active for user? Yes

[rushikeshvartak]

Can you share logs when user click on request access

[jezzanuena]

I hope this is it:

[rushikeshvartak]

Can you check if this setting in Global Configuration is enabled : Allow Request Without Manager

sahajranajee_0-1660304321830.png

If not, please enable this and try in an incognito window to test.

[jezzanuena]

Hi @rushikeshvartak it didn't work. 😞

[avinashchhetri]

Hello @jezzanuena,

Are you still seeing issues when running the micro services job due to invalid credentials ?

If Yes, please open a support ticket to get this fixed.

[jezzanuena]

Hello! The ticket has been raised. Thank you!

#1494759