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Analytics Runtime API Error

Arsath_Ahmed
New Contributor III
New Contributor III

Hi

We tried to run "fetch Runtimes Control DataV2" from V.2021 which is not returning a response.

When we run analytics in EIC it throws an error of memory shortage,

Attached images below

7 REPLIES 7

Arsath_Ahmed
New Contributor III
New Contributor III

memshrt.jpg

analytics.jpg

  

armaanzahir
Valued Contributor
Valued Contributor

Hi Arsath,

I see from the above screenshot that the API you're using is incorrect. 

The API you're meant to use for this is "fetchRuntimeControlsDataV2"

Format : {{url}}/ECM/{{path}}/fetchRuntimeControlsDataV2

Try using the above and let me know if it works.

Thanks,

Armaan

Regards,
Md Armaan Zahir

Hi Armaan

It says forbidden

anala.jpg

armaanzahir
Valued Contributor
Valued Contributor

Hi Asrath,

Please provide the full path in the Endpoint URL:

{{URL}}/ECM/api/v5/fetchRuntimeControlsDataV2

If you still face the same issue, please verify if the creds used for the Auth API has the correct privileges to execute this analytic.

Thanks,

Armaan

Regards,
Md Armaan Zahir

Arsath_Ahmed
New Contributor III
New Contributor III

Hi 

Same issue persists.

as.jpg

armaanzahir
Valued Contributor
Valued Contributor

This is a case when the resultset(response) is not fetched from the analytic which is the same case that's happening on the UI for you. Consider applying dynamic filters on your query to reduce the size of the resultset and try optimizing your query. 

If it still persists, reach out to the Saviynt Team over FD

Regards,
Md Armaan Zahir

Arsath_Ahmed
New Contributor III
New Contributor III

Hi

We are experiencing same issues