and more in a single search tool across platforms. Read the announcement here. |
11/07/2022 01:47 AM
Hi,
We are using ADSI connector to manage AD domain(s) within Saviynt. We are working on a new requirement to manage service accounts (create/update/remove) from Saviynt. For removing service accounts, there are 2 requirements:
1) Disable the service account in AD, instead of remove
AND
2) Create a ticket in ServiceNow (Disabling a service account is a bigger process and some actions will be handled by ServiceNow ticket)
For requirement #1, I believe we can set "removeAction": "SUSPEND" AND "userAccountControl": "514" in the ADSI connection's REMOVESERVICEACCOUNTJSON setting. Please correct me if I'm wrong
For requirement #2, can you please advise as to how we can handle this?
Thanks
Sreehari
11/07/2022 06:19 PM
#1 is correct .
#2 You can attach service desk connection to Security System & based on request/task type you can create ticket in SNOW